Announcing UberASSIST: Expanding Transportation Options

Since we relaunched in Portland this April, Uber has been changing the way people move– with Portlanders already taking over 100,000 rides to their favorite neighborhoods around town. As we continue to grow, we are always seeking innovative ways to improve transportation options for those who may require additional assistance.

Today, we are announcing a new platform that will allow those needing an extra hand to request safe and reliable rides at the tap of a button — uberASSIST. With uberASSIST, uberX partners have received training on the necessary knowledge and safety requirements for those with accessibility needs.

WHAT IS uberASSIST?

uberASSIST is designed for additional assistance for members of the senior and disability communities. Drivers are specifically trained to assist riders into the vehicles and can accommodate folding wheelchairs, walkers, and scooters. Note: uberASSIST vehicles do not have accessible ramps.

uber_app_screenshot_UberAssist_3

HOW IT WORKS:

  1. Open your Uber app.
  2. Select “ACCESS” at the bottom of your screen.
  3. Select the “uberASSIST” option above the slider.
  4. Set your location and request your ride!

PRO TIP: After requesting, contact your driver ahead of time with any specific needs.

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