Teens stay on the go, parents stay in the know
Like many families, a typical day for the Loomers involves a lot of juggling. Charlotte Loomer and her husband are working parents with three teenage boys. It’s easy to feel like there’s never enough time in the day when each son has his own mix of afterschool jobs and activities. Constantly rushing from place to place to keep the family moving can be a daunting experience for any parent.
We all wish we could be in multiple places at once. But until then, Uber can help families with the logistics.
We’re piloting a new program that gives teens (ages 13 to 17) a way to conveniently and independently move around with Uber, saving parents time and helping them manage their family’s busy schedule.
Starting today, parents in Columbus can invite their teens to join a Family Profile, and create an Uber account designed specifically for teens. Once a teen accepts the invitation and creates an account, they’ll get rides from experienced drivers who have received consistently high ratings from our community of riders. A receipt is sent to the parent with full trip details after every ride.
We also built additional features for teens with safety in mind:
- Teens can’t use Uber without explicit permission from a parent. Teen accounts are only available as part of a Family Profile and require both the parent and the teen to opt-in.
- Parents receive regular notifications throughout every trip their teen takes. Starting when a trip is requested, additional notifications are sent to parents when the destination or ETA changes, when their teen arrives, and if the teen is dropped off more than 1000 meters away from their expected destination. Parents can also follow their teen’s trip in real time on the map inside their Uber app.
- With the guidance of child safety experts, we’re also giving parents peace of mind with an easy way to confirm the whereabouts of their teens for up to 20 minutes after the ride ends. This information is only available to parents and is only visible from within the Uber app. Uber does not collect this information and it can’t be obtained through Uber support teams.
The lack of safe transportation to and from after-school programs is one of the top reasons more parents don’t enroll their teens. It’s a sentiment shared by John O’Grady, Franklin County Commissioner:
“Uber’s teen option will provide my wife and I with much needed flexibility when it comes to getting our teens around town. From sports practice to after-school pick-ups, we can now rely on Uber to provide safe and reliable rides for our teens, all at the push of a button.”
Learn more and get your teen riding in Columbus at uber.com/teen
We’re excited to expand the Uber for Business platform beyond business travel, to include a world-class customer transportation solution, Uber Central. With Uber Central, organizations of all shapes and sizes can now easily provide on-demand, door-to-door transportation for their customers, clients, and guests.
A little over a year ago, we set out to put a new spin on an old classic–make reliable food delivery available at the tap of a button. Back then, we started by offering food in the UberEATS app from 1,000 pioneering restaurant partners in four cities. And today, more than 40,000 restaurants globally–from poke shops to pasta spots–are sharing food with customers through UberEATS. With a growing restaurant community comes more choices and more complexity. So we’re cooking up features to continue to make UberEATS easy and reliable. Here is a taste–
This flu season, we’re delivering free flu-fighting care packages across the country. When you receive a pack, you’ll have the option to request a free flu shot from a registered nurse–for up to 5 people.