First Trip Tips for Riders
A new year means fresh starts and trying new things. However, sometimes the what-ifs and unknowns are what hold us back. They hinder us from exploring new options that can lead to our next opportunities or adventures. Are you, or your friends and family hesitant to try Uber for the first time? If you’re curious about riding with Uber, we wanted to lend you some advice, straight from the source, to defeat your reservations.
Riding with Uber
If you’re looking for a ride but want a better option for transportation, Uber can be your new go-to. Maybe there’s nowhere to park, maybe you’re heading to the airport, or maybe you just plain don’t feel like driving. Whatever your reason, a ride is one tap away with Uber. Read on for tips on overcoming your first-trip fears.
Take a test ride
You may be unsure about “how it all works”. Test the waters by riding with a friend who is experienced. You’ll get a feel for the process and quickly learn how seamless your rides can be. Uber operates 24/7 and is a great option for when you’ve had one too many drinks at happy hour or need to finish out your commute from the bus stop.
Safety is key
Worried about getting into a car with a stranger? Anytime you take a trip, you’ll have the driver’s first name, make and model of their vehicle, and license plate number made available to you. Each trip is tracked through the app and all driver-partners must fulfill criteria, including a background check, before driving with Uber. We recommend always confirming the correct vehicle and driver before getting into the car. At Uber, safety is of the utmost importance for both riders and driver-partners and ensuring both feel comfortable during trips is a priority.
Keep your private info private
If you’re feeling concerned about a driver having access to your personal information, not to worry. They are only shown your profile photo and first name. If you need to contact your driver or they need to contact you, both the Uber Partner app and rider app use temporary phone numbers to anonymize your private information.
Know what you’ll pay for trips
The Uber app also displays upfront fares when you enter a destination, so you will always know the price of your trip before you take it. You may have heard stories about surge and we’re here to debunk the theories. Surge pricing goes into effect when demand outweighs supply in order to ensure riders always have a ride when they need it most. We’ll always let you know if your area is surging before you request a ride. If surge is high and you’re not in a rush, you can opt to be notified when prices return to normal.
So what are you waiting for? Get out on the road you’ll be a pro in no time.
We are excited to surpass the 100th city mark by welcoming two Brazilian cities, Rio de Janeiro and Belo Horizonte, to the UberEATS family. From Atlanta to Warsaw, people have truly embraced this easy and reliable way to discover the food they love at the push of a button. Whether that’s an Indian inspired samosa, a good old-fashioned American burger or Vietnamese pho, people in 27 countries are using UberEATS to get a taste of the world’s flavors at the push of a button.
We’re excited to expand the Uber for Business platform beyond business travel, to include a world-class customer transportation solution, Uber Central. With Uber Central, organizations of all shapes and sizes can now easily provide on-demand, door-to-door transportation for their customers, clients, and guests.
A little over a year ago, we set out to put a new spin on an old classic–make reliable food delivery available at the tap of a button. Back then, we started by offering food in the UberEATS app from 1,000 pioneering restaurant partners in four cities. And today, more than 40,000 restaurants globally–from poke shops to pasta spots–are sharing food with customers through UberEATS. With a growing restaurant community comes more choices and more complexity. So we’re cooking up features to continue to make UberEATS easy and reliable. Here is a taste–