Wheelchair Accessible Rides with uberWAV

The Uber app is built to expand access to transportation options for all, including people with disabilities, and we are constantly innovating our platform and operations to meet that demand.  Today, we are announcing a new platform innovation: the ability to request a wheelchair accessible vehicle in New York City’s outer boroughs.

Recently, we met with the New York City Taxi & Limousine Commission and the Mayor’s Office for People with Disabilities to discuss how our platform can help continue to expand accessibility options. Thanks to the leadership of the New York State Legislature, 20% of the Street Hail Livery cars (“Boro Taxis”) serving the outer boroughs are already wheelchair accessible. With the launch of uberWAV, we are expanding on the city’s and state’s efforts by connecting riders with these wheelchair accessible Boro Taxis through the Uber app. Riders requiring a wheelchair accessible vehicle now have access to reliable, on-demand transportation in the outer boroughs for the first time.

HOW IT WORKS:

  1. Open up your Uber app
  2. Select uberT in the slider at the bottom of the app
  3. Tap the WAV option
  4. Set your location and request

AVAILABILITY: uberWAV is only available in New York City’s outer boroughs, including The Bronx, Brooklyn, Queens, Staten Island, and in Manhattan above West 110 St and East 96th Street. For information about the TLC’s wheelchair accessible options in Manhattan, click here.

PAYMENT: Payment is not included. Be sure to pay your driver.

Questions? Reach out to us by emailing SupportNY@uber.com.


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