Piloting uberACCESS in Boston


Today, we are excited to launch a pilot program called uberACCESS – it lets anyone in Boston who needs a wheelchair accessible taxi request a ride at the tap of a button.

In cities across the country, we’re proud to have partnered with accessibility advocates and leaders to introduce product innovations that facilitate greater economic opportunity for deaf and hard-of-hearing drivers, as well as features to accommodate the blind and visually impaired community.

While we realize this won’t solve the accessibility challenges many Bostonians face, we hope this serves as a move in the right direction for expanding accessible options in the city. The move also demonstrates how modern technology like Uber’s can help provide wheelchair accessible taxis to the riders that need them in a more efficient and convenient way.

As part of uberACCESS in Boston, we’re excited to work with Open Doors Organization – a non-profit whose goal is building a society in which people with disabilities have the same consumer opportunities as everyone else. Together we will host training sessions for driver-partners to provide them with the necessary tools and educate them on the safety requirements for those with specific accessibility needs.

“Open Doors Organization (ODO) is proud to work with Uber to both advance the opportunities for people with disabilities in becoming Uber partners but also to provide riders the chance to leverage Uber’s technology for additional accessible transportation options. We appreciate Uber driver-partners’ desire to serve this community and are excited to support the training to help them gain the confidence to offer the best service possible.”
– Open Doors Organization

This pilot program is just the beginning. As we continue to innovate to further increase mobility for all riders, we want to hear from you. Let us know about your Uber experience and how we can enhance our service for residents of Boston.


  1. Open the promotions section in your Uber app
  2. Unlock the uberACCESS option by entering the code UBERACCESSBOS
  3. Move the slider over to uberTaxi and select uberACCESS
  4. Set your location and request a ride
Featured articles

Bagpipers On Demand

This St. Patrick’s Day, you can request the Bagpipes option in-app to get a free, live performance at your doorstep. Treat yourself or share the luck and surprise a friend with pipers at their doorstep. —just make sure they’re available. Enter code BAGPIPES in the app to unlock the Bagpipes option between noon and 4pm […]