Tips for Driving in San Francisco

We’ve put together a few helpful tips to help you navigate San Francisco, whether you’re getting ready for your 1st trip or your 1,000th trip.

Tip #1 — Confirm Your Rider’s Name

San Francisco sidewalks can be busy, so we recommend confirming your riders’ names as they enter your vehicle. This way you can be sure you’re picking up the correct rider.

Say: Hi, I’m your Uber driver, what’s your name please?

Tip #2 — Ask Your Rider to Enter their Destination

Turn-by-turn GPS directions in the Uber Partner app can help you navigate San Francisco’s maze of one-way streets. If your riders haven’t entered their destinations, you might want to remind them to do so.

Say: Do you mind entering your destination, so we can take the best route?

Tip #3 — Follow the Rules of the Road

If your rider sets their pickup location in an area where you cannot pull over — including a bus stop — give them a call to ask them to walk to a safer location.

Say: Hi, this is your Uber driver. I’m unable to stop where you’ve dropped your pin. Would you mind moving to the other end of the block?

Tip #4 — Master SFO Airport Trips

When you receive a rider request from SFO, there are a few rules that SFO wants you to follow. TNC uberX drivers are required to pick up riders on the departures level of each terminal. You risk a citation from SFO if you pick up elsewhere.

We recommend calling your rider to coordinate the best pickup location.

Say: Hi, I’m your Uber driver. At which terminal and door should I pick you up ?

For additional information about SFO trips, click here.

Tip #5 — Get to Know uberPOOL

San Francisco was the first city to launch uberPOOL, a vehicle option that allows riders headed in the same direction to share a trip. Many uberPOOL trips require you to pick up more than one rider, and accepting uberPOOL requests is simple when you follow directions in the Uber Partner app.

Watch the below video to familiarize yourself with uberPOOL trips before hitting the road.

Driving with Uber gives driver-partners the freedom to drive whenever and wherever they want in the Bay Area. Learn even more about driving in SF with Uber with our new guide.

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