1 Year of uberPOOL — Moving San Francisco

One year ago this month, we launched uberPOOL in San Francisco. The idea was simple: users share a ride — and the cost — with other people who happen to be requesting a ride along a similar route.

Since then, we’ve reached some major milestones. We expanded uberPOOL to Paris, New York City, Los Angeles, Boston, and Austin — where millions of riders have now taken an uberPOOL ride. We’ve seen an uberPOOL wedding, and we’ve heard multiple stories of old friends reconnecting and job-seekers landing an interview.

In San Francisco, uberPOOL continues to be one of the most affordable and popular ways for riders to get around the city. Riders have saved millions of dollars by taking uberPOOL instead of uberX, and it’s no wonder that in less than a year, nearly half of all Uber rides in San Francisco are POOL rides.

From the Financial District to the Sunset, more San Franciscans are getting connected through uberPOOL. (If you’ve matched with someone named Michael during that time, you’re not alone — in the past year, it has proven to be the most common name of riders taking uberPOOL.)


We’re proud of where uberPOOL has taken us over the past year, and we’re even more excited about where we’re headed. Right now, we’re testing the concept of linking multiple uberPOOL trips sequentially, so that drivers spend less down time in between requests waiting for a new rider, and more time moving people. We’ve also begun experimenting with Smart Routes, where POOL riders have the option of walking a couple blocks to a few popular routes in San Francisco (so that drivers can make fewer detours) to catch a ride for less.

For example, recently during one of the busiest music festivals at Golden Gate Park, we tried out Smart Routes to tackle the perennial problem of congestion at events and major intersections. Not only did thousands of concert goers who walked a couple of blocks benefit from smoother pickups and cost savings, but uberPOOL rides also had an incredible match rate of over 90%!

Our vision for uberPOOL means helping urban environments solve some of their toughest problems, whether it’s congestion, pollution, or lack of access to transportation. We think we’re only beginning to scratch the surface, but we’re already encouraged by some of the results — for example, over the past year, riders taking POOL in San Francisco have saved nearly 200,000 gallons of gas. Imagine the environmental impact a few years from now, when other urban areas reach similar milestones!

On behalf of the entire POOL team — from the engineers and designers to the data scientists and operations gurus — thank you for taking this uberPOOL journey with us. We can’t wait to see where it takes us next.

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