Center of Excellence in Phoenix

As Uber has grown in Arizona, so has our impact on the local economy. Nearly 10,000 people — from Flagstaff to Phoenix — have partnered with Uber for the opportunity to earn a flexible income on their own terms. And those drivers are delivering customers to small businesses all across the state.

But we aren’t done yet. We are committed to growing our investment in Arizona’s economy, while expanding the availability of safe, reliable and affordable rides.

Today we took that commitment to the next level with the opening of a new Center of Excellence (COE) in Phoenix, which will bring nearly 300 jobs to the Valley, while enhancing our mission to provide world-class community support for our valued riders and driver-partners.

Our new COE will cultivate the skills, leadership and talent of local residents responsible for delivering high-quality community support services to riders and drivers from cities across the globe. It will be a key asset in our mission to deliver a world-class customer experience and develop support services for new Uber products.

This is a big day for Uber Arizona. On hand to help us celebrate the occasion were Uber’s Chief Advisor and Board Member, David Plouffe; Mayor Greg Stanton; and Governor Doug Ducey, who spoke about how investments like the COE will create jobs, grow the economy and enhance Arizona’s position as a leader in innovation.

From left to right: Gov. Doug Ducey, Mayor Greg Stanton,  Regional Lead for Community Operation (West & Latin America), Jeff Marshall

From left to right: Gov. Doug Ducey, Mayor Greg Stanton, Regional Lead for Community Operation, West & Latin America, Jeff Marshall

“Arizona is a national leader in embracing innovation and new industries. Uber is proud to expand its operations in the Valley, bringing hundreds of new jobs and helping developing the next generation of leaders right here in Phoenix.” —David Plouffe, Chief Advisor, Uber Technologies, Inc.

“I’m thrilled Uber has chosen Phoenix as the location of its new Center of Excellence. This is a company that not only creates jobs and grows our economy – it’s figuratively changed the way we live and get around. That kind of commitment to innovation and improvement is something we should be rewarding, not stifling – which is why we’re doing everything we can to reduce regulations and help business thrive. This new facility will be a key asset to Uber’s continued success, and we’re excited it’s right here in Phoenix.”–Governor Doug Ducey, Arizona

Thank you to Governor Doug Ducey, Phoenix Mayor Greg Stanton and to all of the COE employees who have joined us in our commitment to excellence in support. Most of all, a big thank you goes out to all of our riders and driver-partners across Arizona, the nation and abroad who keep us on the road, delivering safe, reliable and affordable rides.

Uber on!



What is a Center of Excellence?

The center will be a key asset in Uber’s mission to provide an effortless, rapid and efficient support experience to riders and partners; to build and develop support services for new Uber products; and to drive continuous improvement and innovation on behalf of the Uber Community. Jobs include Community Support Representatives, data analysts and process improvement specialists, along with various management and supervisory positions.

Why Phoenix?

As one of the fastest growing and most dynamic metropolitan areas in the country, Phoenix is the ideal location for Uber’s new Center of Excellence. The availability of a strong workforce, the desirability of the location for employees, and a strong business climate will ensure its success for years to come.

How many jobs will the COE bring to Phoenix?

Uber’s new Center of Excellence will employ several hundred people over the next five years.

What kind of jobs is the COE hiring for?

Jobs at the Center of Excellence will include community support representatives, data analysts and process improvement specialists, along with various management and supervisory positions.

If someone is interested in a job at the COE, how do they apply?

We are always looking for new talent to join the Uber team. Interested applicants should go the Uber careers page.

Featured articles

Win free UberEATS credit & UberCHOPPER 🚁 rides in Phoenix!

NO PURCHASE NECESSARY TO ENTER. Sweepstakes Name: March EATS Bonanza Sweepstakes Period: Thursday, March 23, 2017 at 8:00 am MST until Sunday, April 02, 2017 at 11:55 pm MST Winners Announced: The winners of the helicopter ride will be announced on Monday, April 3 by 9:00am MST. Winners for the $200 credits & UberEATS swag […]

Top EATS for Spring Training in Phoenix!

The best time of the year to be in Phoenix? Right now of course. Not only is it the perfect weather, but Spring Training has kicked off across the entire Valley. The Valley has 10 ballparks spread from Scottsdale to Camelback Ranch.  Each neighborhood is unique in terms of food and drink. Whether you’re looking […]

TUS Riders, Your Uber is Arriving Now

Starting June 16, Uber is available to pick you up at Tucson International Airport.