Your Safety Checklist

tickbox Track your car’s arrival in-app – there’s no need to go outside until your driver has arrived
tickbox You can contact your driver through the app – Uber’s system anonymises your number so your contact details stay private
tickbox Check your driver’s name, photo and registration plate matches the information you see in-app so you know you’re getting into the right car with the right driver.
tickbox Look for your driver’s Transport for London Private Hire badge – all London drivers are fully-licensed by TfL, have undergone an enhanced criminal records check and are insured to carry passengers
tickbox Travelling alone? ‘Share my ETA’ sends a live map to a friend so they know you’ve arrived safely
tickbox Rate your driver after the trip – Uber uses this feedback to maintain the highest possible standards
For more information about how Uber’s system is designed to keep you safe, check out our safety blog. Questions, comments or concerns? Leave feedback in app, reply to the receipt or email supportlondon@uber.com
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More electric cars on the road in London

We are proud to announce plans to expand the number of fully electric vehicles available on our app in London. These plans build on our existing efforts to help tackle air pollution in the capital. Already more than 60 per cent of Uber journey miles in London take place in hybrid cars and shared journeys […]