GIVEBACK Terms and Conditions




  1. The #GiveBack campaign as detailed in these terms and conditions (the “Campaign”) is open to all individuals aged 18 years or over. Proof of age and/or identity may be required.
  2. The Campaign offers Uber account holders across the UK (a “Participant”) between 12.00 noon and 14.00 on 23 January 2016, the opportunity to request, subject to availability, a free ride to a volunteering opportunity in a Participating City (defined in paragraph 3) (a “Volunteering Opportunity”) through the Uber smartphone application using the Uber app. The aforementioned timeframe is the “Relevant Timeframe” for the purpose of the Campaign and these terms and conditions.
  3. The “Participating Cities” are: London, Manchester, Leeds, Birmingham, Newcastle, Sheffield, Bristol, Slough, Windsor, Maidenhead, Leicester, Merseyside, Nottingham, Glasgow and Edinburgh (each a “Participating City”).
  4. The Volunteering Opportunity will either be arranged by the Promoter or a charity participating in the Campaign (each a “Participating Charity”), which the Promoter expects will include:
    • Barnardos
    • Anthony Nolan Trust
    • City Harvest
    • Sufra NW
    • St Vincent’s
    • Foodnation
    • The Animal Shelter UK
  5. Participants will not be able to chose their Volunteering Opportunity. Participants will be notified of the Volunteering Opportunity that they have been assigned to on arrival at the drop-off location.
  6. The Campaign is subject to these terms and conditions and any limitations imposed by the Promoter or any Participating Charity, including but not limited to availability of a Volunteering Opportunity or a Participating Charity, and the availability of participating third party partner-drivers operating using the Uber platform to participate in the Campaign.
  7. To take part in the Campaign, each Participant must have a smartphone with GPS capability, have downloaded the Uber app at, registered and have active internet connection. No purchase necessary. The terms and conditions at continue to apply to the extent applicable to this Campaign.
  8. To take part in the Campaign each Participant must also:
    1. be located in a Participating City;
    2. enter the code GIVEBACK into the promotions section of the Uber app;
    3. slide to the GiveBack vehicle view in the Uber app; and
    4. follow the prompts to request a free ride to a Volunteering Opportunity via the Uber app during the Relevant Timeframe.
  9. There will be approximately 1 (one) or 2 (two) Volunteering Opportunities in each Participating City. Each Volunteering Opportunity and the ride thereto is free of charge and no payment is required.
  10. If a Participant is not at the drop-off location requested within 5 (five) minutes of the driver’s arrival, the driver may cancel the pick-up. Each Participant may only request one Volunteering Opportunity.
  11. The Promoter accepts no responsibility for failure to participate in the Campaign due to a technical fault, technical malfunction, satellite, network or server failure of any kind.
  12. The Promoter assumes no responsibility for any typographical or other error in the administration of the Campaign.
  13. The free ride to a Volunteering Opportunity is non-exchangeable, non-transferable and no cash alternative is offered.
  14. Third party terms and conditions apply to any parts of the Campaign where applicable. For the avoidance of doubt, the Promoter accepts no responsibility in respect of any Volunteering Opportunity, whether that Volunteering Opportunity was arranged by the Promoter or a Participating Charity. Any liability arising in connection with the Campaign and participation in a Volunteering Opportunity shall be several and the Promoter accepts no joint and several liability in connection with the Campaign.
  15. The decision of the Promoter regarding any aspect of the Campaign is final and binding and no correspondence will be entered into about it.
  16. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse participation in the Campaign to anyone in breach of these terms and conditions.
  17. The Promoter reserves the right to hold void, cancel, suspend, or amend the Campaign where it becomes necessary to do so. Participants acknowledge that the Promoter is not liable or responsible if any part of the Campaign is cancelled, varied or rescheduled for any reason. If this means that the Participant cannot participate in a Volunteering Opportunity, the Promoter shall be under no obligation to provide anything in substitute.
  18. Insofar as is permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded by the Promoter. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate a Participant or accept any liability (whether direct, indirect, special, incidental, exemplary, punitive or consequential) for any loss, damage, personal injury or death arising out of or in connection with a Participant’s participation in the Campaign or a Volunteering Opportunity, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not the Promoter or its affiliates have been advised of the possibility of such loss, damage, personal injury or death. A Participant’s statutory rights are not affected.
  19. A Participant may be required to participate in publicity related to the Campaign which may include the publication of the Participant’s name and photograph in any media.
  20. Personal data supplied during the course of this Campaign may be passed on to third party suppliers only insofar as required for fulfilment/delivery/arrangement of the Campaign.
  21. The Promoter reserves the right to modify and amend these terms and conditions from time to time.
  22. The invalidity or unenforceability of any provision, or part thereof, of these terms and conditions will not affect the validity or enforceability of any other provision or part thereof. In the event that any provision, or part thereof, of these terms and conditions is determined to be invalid or otherwise unenforceable or illegal, the other provisions, or parts thereof, will remain in effect and will be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. Promoter’s failure to enforce any term of these terms and conditions will not constitute a waiver of that term or any other provision of these terms and conditions.
  23. In the event there is a discrepancy or inconsistency between disclosures or other statements contained in the Campaign–related materials and these terms and conditions, these terms and conditions shall prevail, govern and control and the discrepancy will be resolved in Promoter’s sole and absolute discretion.
  24. Except where prohibited by law, each Participant agrees that any dispute, conflict or controversy, howsoever arising out of or broadly in connection with or relating to the Campaign awarded shall be resolved individually, without resort to any form of class action, and shall be first mandatorily submitted to settlement proceedings under the International Chamber of Commerce Mediation Rules (ICC Mediation Rules). If the said dispute has not been settled within 60 (sixty) days after a request for Mediation has been submitted under the said ICC Mediation Rules, such dispute shall be exclusively and finally resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce (ICC Arbitration Rules). The ICC Rules’ Emergency Arbitrator provisions are excluded. The dispute shall be resolved by one arbitrator to be appointed in accordance with the ICC Rules. The place of arbitration shall be Amsterdam, The Netherlands. The language of the arbitration shall be English.
  25. All issues and questions concerning the construction, validity, interpretation and enforceability of these terms and conditions, or the rights and obligations of you and the Promoter or its affiliates in connection with the Campaign (whether contractual or non-contractual), shall be governed by, and construed in accordance with the laws of England and Wales.
  26. The Promoter of this Campaign is Uber B.V., of Vijzelstraat 68-78, 1017 HL Amsterdam, Netherlands.
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