Uber: Innovation and Investment in MENA
Our goal at Uber is simple: we want to make it possible for anyone in any city to push a button and get a ride…within minutes.
It’s partly about technology. Our app connects drivers with riders in ways that were simply impossible six or seven years ago. And we continue to develop new services such as uberPOOL, which enables riders going in the same direction to share the trip. This helps to cut the cost of a ride and reduce congestion overtime. But it’s also about investing in cities: in local teams to run our service and in drivers to get them going on the platform.
This is particularly true in the Middle East and North Africa, where we now have teams on the ground in 13 cities across nine countries. And it’s why we’re committing to invest $250M in the region to bring Uber to more people in more cities across MENA. Our experience since launching in Dubai two years ago has shown that there’s tremendous potential to improve the lives of riders and drivers, as well as the quality of life in cities in the region. Our goals for that investment are simple: to increase the number of drivers who use the Uber platform, expand access to the Uber platform to new cities and launch innovative new products that can shift the transportation landscape across the cities in which we operate.
In Saudi Arabia over 70 percent of our riders are women. They tell us that Uber has made it so much easier for them to get around, which in turn has helped with their employment and education.
In Egypt almost 40% of the drivers using Uber were unemployed beforehand. And the app is really helping entrepreneurs build a business. Mahmoud Nadi Hussein, for example, has gone from being an Uber driver partner himself to employing over 80 drivers in ten months–using Uber to generate business. We’re currently investing in training to help more people enjoy entrepreneurial success like Mahmoud.
This summer Beirut went through a trash crisis, with garbage piled up on the streets. Uber helped pickup 2.2 tons of waste and get it to the city’s recycling centers.
It’s still very early days for our business in the Middle East and North Africa. But we are excited by the long term positive impact our technology and continued investment can have in the region–for riders, drivers and cities.
Regional General Manager
We’re excited to expand the Uber for Business platform beyond business travel, to include a world-class customer transportation solution, Uber Central. With Uber Central, organizations of all shapes and sizes can now easily provide on-demand, door-to-door transportation for their customers, clients, and guests.
A little over a year ago, we set out to put a new spin on an old classic–make reliable food delivery available at the tap of a button. Back then, we started by offering food in the UberEATS app from 1,000 pioneering restaurant partners in four cities. And today, more than 40,000 restaurants globally–from poke shops to pasta spots–are sharing food with customers through UberEATS. With a growing restaurant community comes more choices and more complexity. So we’re cooking up features to continue to make UberEATS easy and reliable. Here is a taste–
This flu season, we’re delivering free flu-fighting care packages across the country. When you receive a pack, you’ll have the option to request a free flu shot from a registered nurse–for up to 5 people.