UberSELECT: A Step Above The Everyday [Q&A]

Your uberX is about to get an upgrade. Introducing UberSELECT!

With SELECT, you can expect a classy ride offering a first class experience at the most affordable price.

We have made some small changes to our pricing in an effort to continue to attract the highest quality drivers to the system. To get more information on pricing or to estimate a fare, click here.

 

FAQ

Why did you launch UberSELECT?
Dubai is a city like no other. It was probably the only city in the world where more often than not, a Lexus arrives on uberX. We launched UberSELECT to bring ourselves in line with similar markets including San Francisco, Melbourne, and Los Angeles, where riders are looking for a higher-end vehicle without breaking the bank.

 

What do you mean by ‘higher-end vehicles’?
With UberSELECT, you get a premium vehicle driven by professional drivers.  #Upgrade

 

What is the difference between UberSELECT and UberBLACK?
UberSELECT is your best choice for a bit of luxury added to your everyday rides. Fares for UberBLACK remain the same, with first-class service from start to finish the highest rated drivers and with the newest, high-end premium sedans.

 

What does this mean for uberX?
For the time being, we’ve suspended uberX until we are confident that we can create a reliable product with the appropriate vehicle mix at the right price point.

 

How does UberSELECT pricing compare with uberX and UberBLACK?
We are confident that our pricing has remained highly competitive among other private car apps

 

uberX-2UberSELECT-2UberBLACK-2
Why is UberSELECT more expensive than uberX?
The minor increase in price is a reflection of the high quality of service we are bringing to riders in Dubai.  We strive to deliver the most efficient product in the market, to do this we have to ensure we can attract Partners and drivers to the platform to increase supply and ensure there is a car available wherever and whenever you need one. The difference in pricing between uberX and UberSELECT is modest, but it goes a long way to ensuring the economics work for the everyone using the platform.

 

In other cities Uber is the cheapest ride in town; why don’t you lower fares Dubai?
At Uber, we work hard to bring you the most safe and reliable ride, at the most affordable price possible. In Dubai, regulations require our fares be 30% higher than taxi fares.

 

How will UberSELECT be more reliable?
UberSELECT allows us to increase the number of drivers using the platform, which means more cars online, lower ETA’s and less surge. #YesPlease

 

Don’t hesitate to reach out to SupportDubai@Uber.com with any questions – we’re always happy to help!

 

Team Uber UAE
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