The Golden Rule
Treat people as you would like to be treated yourself. It’s a universal truth we were all taught by our parents. And something that’s important here at Uber. That’s because whether you’re a passenger trying to get from A to B—or a driver wanting to earn money—we want everyone to enjoy the ride.
That’s why we’re updating our Community Guidelines today. They now explain in plain English the kind of behavior we expect from both riders and drivers when using Uber. As part of these ground rules, for the first time we’re publishing a policy explaining why riders can lose access to Uber—just as we already do with drivers.
This is important because when drivers use Uber they do more than simply drive: they’re sharing their own car, their space, their time and a slice of who they are with passengers. We all know drivers who go above and beyond to create a five-star experience for their riders: from helping an elderly person get into and out of the car to offering water for the trip or making sure that riders get home safely after a night out.
Most riders show drivers the respect they deserve. But some don’t—whether it’s leaving trash in the car, throwing up in the back seat after too much alcohol or asking a driver to break the speed limit so they can get to their appointment on time. This kind of poor behavior is not OK, which is why we will take action against passengers who are rude, abusive or violent.
We’re proud that Uber brings people together who come from very different backgrounds: whether it’s tourists seeing the sights; co-workers sharing a trip on uberPOOL; or students driving to earn extra money. Everyone can enjoy a five-star ride when people respect each other’s differences and treat their traveling companions the way they’d like to be treated themselves.
Click here to read our new Community Guidelines. See you on the road.
We are excited to surpass the 100th city mark by welcoming two Brazilian cities, Rio de Janeiro and Belo Horizonte, to the UberEATS family. From Atlanta to Warsaw, people have truly embraced this easy and reliable way to discover the food they love at the push of a button. Whether that’s an Indian inspired samosa, a good old-fashioned American burger or Vietnamese pho, people in 27 countries are using UberEATS to get a taste of the world’s flavors at the push of a button.
We’re excited to expand the Uber for Business platform beyond business travel, to include a world-class customer transportation solution, Uber Central. With Uber Central, organizations of all shapes and sizes can now easily provide on-demand, door-to-door transportation for their customers, clients, and guests.
A little over a year ago, we set out to put a new spin on an old classic–make reliable food delivery available at the tap of a button. Back then, we started by offering food in the UberEATS app from 1,000 pioneering restaurant partners in four cities. And today, more than 40,000 restaurants globally–from poke shops to pasta spots–are sharing food with customers through UberEATS. With a growing restaurant community comes more choices and more complexity. So we’re cooking up features to continue to make UberEATS easy and reliable. Here is a taste–