The Beginner’s Guide to Uber

Uber has revolutionised the way in which people get around cities all over the world. In Australia alone, hundreds of thousands of people have taken millions of rides with Uber and we want you to try Uber for yourself!

HOW UBER WORKS

Quite simply, Uber is a ridesharing app that connects riders to drivers at the touch of a button. Ridesharing utilises empty seats in passenger vehicles, and the Uber platform makes it possible for you to access a safe, more reliable, convenient and affordable way to get from A to B.

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Here’s how:

  • One Tap Request – Uber uses your phone’s GPS to detect your location and connects you with the nearest available driver. Get picked up anywhere by dropping the pin for your pickup location and hitting ‘Request’.
  • Clear Pricing – enter your pick-up and drop-off address to get a fare quote within the app before you ride.
  • Reliable Pickups – once the app has connected you to your driver, we’ll display their name, vehicle details, phone number and driver rating.
  • Track Your Trip – the Uber app will provide you with the ETA of your driver, plus you can track their arrival and be notified with a push notification when they arrive. You can also ‘Share Your ETA’ from the Uber app so your friends can track your journey too.
  • Cashless & Convenient – your credit card or PayPal account stored in your rider account mean there’s no handling cash – ever! Riders receive a receipt after every trip that includes a fare breakdown, route map and their driver’s details (in case you need to contact your driver about a lost item).
  • Two-way Rating System – both riders and drivers rate each other out of 5 after each trip providing a transparent quality control system founded on real-time trip ratings and user feedback.
  • Rider Support – questions or feedback about your trip? We’re always happy to help. Simply follow the link at the bottom of your receipt and one of our rider support team will be in touch.

READY TO RIDE?

Download the Uber app and check out the Uber Basics video for a complete guide to get you started!

RIDE LIKE A PRO

Ride like a pro with these Uber pro-tips:

For the most up to date Uber news and features, follow us on Facebook.

We hope to see you in an Uber soon!

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