Uber 台灣安全功能介紹

世界各地有數以百萬計的人依靠 Uber 作為日常通勤,尤其是夜間外出,並選擇為自己親愛的人提供安心的交通方式。每天有成千上萬的 Uber 平台合作司機提供服務,減少酒醉及危險駕駛的機會,滿足各地各樣安全的交通需求。

安全向來是我們十分重要的考量,保障乘客與駕駛皆能擁有可信賴的每一趟旅程,我們制定嚴格的安全標準,並且致力於安全議題的進步;促進全球旅程的安全,創造一個婦孺皆安心的交通模式是 Uber 的重要使命。

行程前

背景調查

與 Uber 合作的駕駛,皆必須通過最嚴謹的檢驗與審核,包括必需提供中華民國警政署的警察刑事紀錄(良民證)以及台北市監理所的無肇事記錄。確保過往絕無任何犯罪記錄,並且提供監理單位無肇事記錄以及完整的車輛與旅程保險。


Screen Shot 2015-07-23 at 12.16.09 PM

叫車時

安全接送

可於任何地方叫車,公開透明的GPS系統輕鬆追蹤車輛定位,在司機抵達之前都不需要在戶外危險等候。

司機身份透明

Uber App 直接顯示駕駛姓名、照片以及登記的車輛型號與車牌號碼,能夠確實核對車輛與駕駛身份,不怕上錯車!iphone-zh_TW-taipei-arrivingnow-iphone-5s-white行程中

地圖顯示

Uber App 的GPS功能會顯示駕駛的位置及行程細節。乘客可透過App清楚看到駕駛開的路線、以及當下他們所在位置,甚至確認他們是否在正確的路線上。同時,GPS完整的記錄也促進駕駛對自己所開的行程更為負責。

分享預計抵達時間

出門旅遊,無論隻身或同行,「分享我的行程」讓每一趟旅程都能即時分享給親友,立即追蹤並確保安全抵達目的地。

信用卡付款

透過信用卡付款,乘客跟駕駛都無需準備現金。無現金交易同時可提高駕駛和乘客雙方的安全。iphone-zh_TW-taipei-tripactions-iphone-5s-white車程完結

意見反映

旅程結束給予司機1-5星的評分。Uber 利用總體評分來維持司機的專業與好品質,確實反映乘客評價。我們的安全團隊會審視並了解每一則乘客回覆的意見和反饋。

行程記錄

每次搭車後都會收到電子帳單顯示行程路線、司機身份及收費詳情。

24小時服務

對本趟旅程不滿意?掉東西?我們有24小時內回應的客服系統聆聽您的建議,促進團隊更提升!iphone-zh_TW-taipei-rate-iphone-5s-white

 

Featured articles

5 Times You’ll Need To Order UberEATS This Semester

Whether you’re a freshman or a senior headed back to campus this fall, one thing is certain—you’ll need to eat. And there is nothing worse than being limited to questionable cafeteria food or taking a chance on expired leftovers in the back of the fridge. The best news? UberEATS is expanding to 30+ major college campuses by the end of the year, from Penn State to LSU to Boise State. Since we want you to focus on what you love about college and not worry about your next meal, we’re predicting the 5 times you’ll need to order UberEATS this semester.

Get a Taste of the World: UberEATS is in 100+ Cities

We are excited to surpass the 100th city mark by welcoming two Brazilian cities, Rio de Janeiro and Belo Horizonte, to the UberEATS family. From Atlanta to Warsaw, people have truly embraced this easy and reliable way to discover the food they love at the push of a button. Whether that’s an Indian inspired samosa, a good old-fashioned American burger or Vietnamese pho, people in 27 countries are using UberEATS to get a taste of the world’s flavors at the push of a button.

Uber for Business now makes it easy to give your customers a ride

We’re excited to expand the Uber for Business platform beyond business travel, to include a world-class customer transportation solution, Uber Central. With Uber Central, organizations of all shapes and sizes can now easily provide on-demand, door-to-door transportation for their customers, clients, and guests.