Statement on NYC Driver Outreach

Our local teams can be pretty determined when spreading the word about Uber and how our platform opens up new economic opportunities for drivers. Members of our New York team made requests to generate leads of independent contractors but then immediately canceled seconds later. The sales tactics were too aggressive and we apologize for our outreach approach to these drivers. But to be clear there was no time spent by the providers, as the requests were canceled immediately and Uber did pay cancellation fees for these requests. We have messaged city teams to curtail activities that seek lead generation in this manner.

Featured articles

San Francisco, your Self-Driving Uber is arriving now

In September, we introduced the world’s first Self-Driving Ubers to the Steel City. Three months later, we’re bringing Volvo XC90s to San Francisco. We’re incredibly excited to work with Volvo to pair our state-of-the-art self-driving technology with Volvo’s outstanding vehicle development and core safety capabilities. Starting today, riders who request an uberX in San Francisco […]

Uber & Disney Join Forces For “Rogue One: A Star Wars Story”

Today we announced we’re collaborating with Disney on an activation that transforms the Uber  rider app into a themed Rogue One: A Star Wars Story experience. The in-app experience, which Uber riders can opt-into, will unlock special Rogue One: A Star Wars Story features as well as access to exclusive video content. Uber riders in […]

Let’s take care of each other

This flu season, we’re delivering free flu-fighting care packages across the country. When you receive a pack, you’ll have the option to request a free flu shot from a registered nurse–for up to 5 people.