Unlock Your Match This POOL Friday


Every POOL Friday has been something to look forward to with our $5 flat fares. But this Friday, Aug 19, we’re bringing you something extra special to unlock more ride rewards – the POOL Puzzle Game.

The game is simple – every rider will receive a code via email. This needs to be matched with another POOL rider’s code to form a complete code. The completed code is a promo code that can be redeemed for a certain $ amount off your next ride. Now isn’t that a great conversation starter for your next uberPOOL ride?


  1. You will receive your puzzle code via email on Wednesday, August 17
  2. On Friday, August 19, find your code’s match by taking a POOL ride and asking your POOLmate what their code is
  3. Key in the combined code into the PROMOTIONS tab of your Uber app. If it is the right code, you will unlock your reward instantly!
  4. If your code was an unsuccessful match, it will show “Promotion Code is Not Valid”. Give it another shot on your next POOL ride.
  5. Ride rewards can only be used from Saturday, Aug 20 12:01am until Sunday, Aug 21 11:59pm
  6. Redemptions are limited to the first 2,000 winners so start matching!

For example:




Where do I find my puzzle code?

You will receive your code via our email on Wednesday, August 17.

Is it guaranteed that my POOLmate will have a puzzle code?

Similarly, they will receive their code via email. If they are unsure about their puzzle code, you can always suggest for them to check their inbox.

I applied my code, but it doesn’t work. Why?

Your puzzle code has to be matched with another POOL rider’s puzzle code to unlock the completed promo code!

I tried applying the code together with my POOLmate’s code, but it says that it’s invalid. What’s wrong?

Every code has only one unique match. For example, the completed promo code could be REDWINE. If your puzzle code is RED, but your POOLmate’s puzzle code is GIN, the completed code does not match. Keep trying!

When can I redeem the discount?

Saturday, August 20 12:01am to Sunday, August 21 11:59pm. Redemption is limited to the first 2,000 winners.

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