Sometimes, 5 Stars Just Isn’t Enough

We’ve all had that magical Uber ride – whether it was having your wallet returned, getting a helping hand with your luggage, or just having a great conversation after a long day. Some rides stay with us long after the journey and sometimes, a 5-star rating just isn’t enough. That’s why we launched our 6-Star Award to recognize driver-partners who have gone the extra mile to make your journey memorable.

Since the campaign launched in September, we received an overwhelming number of stories and we’ve shortlisted our first batch of heartwarming stories. These selected driver-partners have been awarded $800 for their 6-star service and our riders received $300 in Uber credits for taking the time to share their stories with us.


Edwin’s rider recalls him being extremely polite and welcoming when he stepped out of the car to help her child get in. She was pleasantly surprised when he played nursery rhymes for her daughter to sing along to during the journey. When the ride was complete, he even handed her stickers to keep!


When Leong realized that his rider lived in an area with high haze levels, he took the effort to drop her off at her doorstep, despite the rider saying it was okay to drop her off at the lobby. But that’s not all, he even provided her with mineral water and haze masks for her and her friend!


Lucinda, a mother of two young children, was delighted when Mohamed was extremely proactive in helping her get her twins and their prams in and out of the car. When her story was chosen, she was happy to share a picture of the happy family with us. She recalls how Mohamed, being hearing impaired, even communicated with her in sign language and made her family safe on their Uber ride.

Have you had a 6-star ride? We’re looking out for stories every month! Nominate your Six Star Driver and share your story to earn $300 in Uber credits, and help your driver earn $800. Happy riding!


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