Celebrating 5-Star Customer Service in Singapore

Every day, we receive countless of stories from riders in Singapore about the exceptional ways drivers make their day. From returning lost items to helping those in need, we’re grateful and inspired by these individuals who provide exceptional customer service to their riders.

Starting today, we’re thrilled to celebrate and award these amazing drivers with the “5-Star Driver” campaign. Every week, we will nominate five top driver-partners based on rider feedback and award each of them an Uber gift package and $500 in appreciation for their focus on excellent customer service.

To kickstart the campaign, we’re proud to recognise five drivers who have made an impact.

Kok Hong

Kok Hong

“I left my phone in Mr Hoong’s car and he proactively contacted my friends with my phone to let them know I left my phone in his car. He even gave them his number so I could contact him. When I got in touch with him, not only did he drive all the way to my place to return the phone, he refused to take any tips. Thank you Mr Hoong!” – Su Yuen 



Mohamed Alias 

“It was really nice of Mohamed to let my kids eat their afternoon tea snacks in the car as we made our way from school to Mandarin lessons. Much appreciated!” – E K 






“Wayne was really wonderful – I was here in Singapore for just a few hours. He drove me around to introduce me to various interesting spots around the city. He even offered me his umbrella!” – Maulik 






“My experience with Uber thus far, has been a satisfying and amazing one. My driver provided me free drinks, phone cable to charge my phone and also took the initiative to change the radio station to cater to my age group. Really one level up! Thumbs up for this driver. :)” – Yvonne 





“Thank you Mr Benny for your tremendous help, especially with our grandmother and her wheelchair! Best Uber in Singapore!” – Natalie





*Please note that rider stories have been edited for length.
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