Guarantees Terms and Conditions

This offer is for driver-partners only who received this email directly from Uber. 67% of trips must be taken in the Qualifying Region showed on the map above.

Maintain the above required trips per hour. Trips per hour (TPH) is calculated by taking your total number of completed trips in a given incentive period divided by the total number of hours that you were online during that same incentive period.

Maintain a 90% acceptance rate for each incentive period. Your acceptance rate is calculated by taking the total number of trip requests that you accepted during the incentive period divided by the total number of trip requests that were sent to you during that same incentive period.

Be online in the Qualifying Area during the incentive period.

The fare multiplier and hourly guarantee offers are considered separate and are paid out separately. Meeting the requirements for one offer does not affect eligibility for the other. Both payments are based on fares from completed rides and do not include amounts paid from another offer.

Qualification parameters reset at the beginning of each new incentive period.

Guaranteed amounts are average hourly gross fares, based on hours online per incentive period, and include the Uber service fee. Booking Fee and tolls are not included in the guaranteed amount.

Average hourly gross fares are calculated by taking your total gross fares (including the Uber service fee) in a given incentive period and dividing them by the total number of hours that you were online in that same incentive period.

We reserve the right to withhold or deduct payments that we determine or believe were in error, fraudulent, illegal, or in violation of driver terms or these terms. Guarantee available for a limited time only. Terms subject to change.

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