Hi Uber Partners,
Starting this week, all riders will have the option to enter their destination in the Uber app when they request a ride.
You’ll receive turn-by-turn navigation instructions when a destination is entered, which should save you time on every trip!
WHAT YOU NEED TO KNOW
The new destinations feature in the rider app
We’ll be encouraging riders to use this feature, so you should see an increase in rider-entered destinations in the coming weeks. This update should improve the Uber experience for everyone! Here’s how destinations affects you:
- Your Uber iPhone will chime when a destination is entered.
- When you arrive, instead of asking the rider where they’re going, just confirm their destination instead. For example, “I see that you’ve entered a destination in the app — is this still your desired address?”
- Encourage riders to use this new feature! Knowing your passenger’s destination ahead of time will help ensure a 5 star ride.
If you have any questions on destinations or anything else then feel free to email us at firstname.lastname@example.org
Uber Melbourne Team