Teaming up with Relatient to increase access to healthcare
Today we’re excited to announce new integrations with healthcare communication company, Relatient, aimed at increasing access to healthcare by overcoming the barrier that annually prevents approximately 3.6 million Americans from receiving health care: lack of transportation.
Through this partnership, the Uber app will be fully integrated into text and email messages to patients delivered by Relatient. Example messages include appointment reminders, follow up care coordination, patient balance information and preventative care prompts — like reminding a patient with a heart condition to schedule an EKG.
Plus, while riding to an appointment in an Uber, patients will receive a message to check in with their provider, so that all necessary paperwork is complete when they arrive. And they will receive a link to a patient satisfaction survey to complete on their Uber ride home.
“Patients who miss medical appointments or have to reschedule at the last minute frequently cite transportation as a factor. We’re very excited about the collaboration with Relatient because it will give people a simple way to plan their appointments and ensure they always have access to a reliable ride when they need one.”
— Rob Daniel, Product Partnerships Lead at Uber
In honor of the integration, Uber and Relatient are sponsoring a“Ride To Health™ Week,” from August 22 to August 26. Anyone in the US who requests an Uber through Relatient to get to or from an appointment with a participating provider during that week will receive a discount off their ride.
In addition to the negative impact a missed appoint has on an individual’s health outcome, there is a high cost associated with missed appointments on the overall healthcare system.
“Missed appointments lead to risks that could be averted. According to the National Commission on Prevention Priorities, 100,000 people die each year because of lack of access to preventative care services, like screenings for hypertension, cholesterol and certain cancers. There’s no doubt that solving the transportation problem will save lives. It will also mean more financially sound health organizations. For example, it’s not unusual for a doctor to average four missed appointments per day, amounting to roughly $150,000 in lost revenue per doctor every year. For large medical practices, this quickly adds up to millions of dollars.”
— Sam Johnson, CEO of Relatient
Learn more about how you can participate in “Ride to Health™ Week” online and together we can drive towards a healthier future!
Whether you’re a freshman or a senior headed back to campus this fall, one thing is certain—you’ll need to eat. And there is nothing worse than being limited to questionable cafeteria food or taking a chance on expired leftovers in the back of the fridge. The best news? UberEATS is expanding to 30+ major college campuses by the end of the year, from Penn State to LSU to Boise State. Since we want you to focus on what you love about college and not worry about your next meal, we’re predicting the 5 times you’ll need to order UberEATS this semester.
We are excited to surpass the 100th city mark by welcoming two Brazilian cities, Rio de Janeiro and Belo Horizonte, to the UberEATS family. From Atlanta to Warsaw, people have truly embraced this easy and reliable way to discover the food they love at the push of a button. Whether that’s an Indian inspired samosa, a good old-fashioned American burger or Vietnamese pho, people in 27 countries are using UberEATS to get a taste of the world’s flavors at the push of a button.
We’re excited to expand the Uber for Business platform beyond business travel, to include a world-class customer transportation solution, Uber Central. With Uber Central, organizations of all shapes and sizes can now easily provide on-demand, door-to-door transportation for their customers, clients, and guests.