uberX/XL Hourly Guarantees, Jan 2016


We Keep KL Moving

At Uber – during certain busy hours, we’re so confident of high earnings that we’re willing to guarantee the hourly fares partners receive.

On Tier 1*, we’re guaranteeing partners fares of up to RM2,210 per week in conjunction with our nationwide fare adjustments.

How do you ensure you’re guaranteeing yourselves higher fares? Simple – collect RM600 or more in gross fares (before the Uber service fee deduction) to qualify for Tier 1 Hourly Guarantees.

Tier1 uberX KL Hrly Incentive 140116

But wait, what if I haven’t hit RM600 in fares?

There’s still great news for you – we now guarantee earnings of up to RM 1,866 on Tier 2, with guarantees of up to RM 20/Hr in the mornings! We’ve also extended the off-peak hourly guarantees of RM16 all the way up till 9PM Mon-Fri.

It’s now easier than ever to earn – so what better time to get on the roads than today.

* You can check your current weekly fares at any time by logging into your Partner Dashboard or by hitting “Earnings” in your Partner App.

Tier2 uberX KL Hrly Incentive 140116

Terms and Conditions

1) Accepting all trips during these hours (maintaining a minimum of 90% trip acceptance rate for the week)

2) Maintaining a weekly average driver rating of 4.3* and above

3) Completing a minimum of 0.75 trips per hour on average across all hours online during the week

4) Completing at least 1 trip per incentive block in which you are online (e.g. Monday 4pm-8pm)

5) Being online only in Core Service Areas (Mont Kiara, PJ, Golden Triangle, etc). Please see THIS MAP and ensure >75% of your online time is within this area.

6) uberX and uberXL fares both count towards the RM 600 threshold to qualify for top tier guarantee

7) Effective 18 Jan 2016 at midnight – this overrules all prior incentive announcements

 8) We reserve the right to take any and all necessary action in the event that we discover any suspicious or fraudulent activity

All incentive information, the way guarantees work and the calculations can be found HERE under the “Payments” tab. Information can be seen for all our products (uberX, uberXL or BLACK) and is kept up-to-date

 Need more help? Just reply to this email or visit our Partner Support Centre on Tuesdays, Thursdays or Saturdays. 

For emergencies, please reach our support number at 03-27253060. Please be mindful that this number is only for critical emergencies (accidents and safety incidents). Payment issues or other associated enquiries are still best resolved via help.uber.com or the PSC.

Good luck!


Featured articles

Get a Taste of the World: UberEATS is in 100+ Cities

We are excited to surpass the 100th city mark by welcoming two Brazilian cities, Rio de Janeiro and Belo Horizonte, to the UberEATS family. From Atlanta to Warsaw, people have truly embraced this easy and reliable way to discover the food they love at the push of a button. Whether that’s an Indian inspired samosa, a good old-fashioned American burger or Vietnamese pho, people in 27 countries are using UberEATS to get a taste of the world’s flavors at the push of a button.

Uber for Business now makes it easy to give your customers a ride

We’re excited to expand the Uber for Business platform beyond business travel, to include a world-class customer transportation solution, Uber Central. With Uber Central, organizations of all shapes and sizes can now easily provide on-demand, door-to-door transportation for their customers, clients, and guests.

UberEATS: Using technology to build a reliable food delivery experience

A little over a year ago, we set out to put a new spin on an old classic–make reliable food delivery available at the tap of a button. Back then, we started by offering food in the UberEATS app from 1,000 pioneering restaurant partners in four cities. And today, more than 40,000 restaurants globally–from poke shops to pasta spots–are sharing food with customers through UberEATS. With a growing restaurant community comes more choices and more complexity. So we’re cooking up features to continue to make UberEATS easy and reliable. Here is a taste–