NYE 2012 Surge

New Year’s Eve is upon us, and we’re getting many questions about how to factor Uber into your evening. It’s going to be a busy night and as such, Ubers will be more expensive, so here are a few pointers to keep in mind: Surge pricing Surge pricing is in effect for New Year’s Eve. The […]

Surge Pricing in a Nutshell

We often receive questions about how reliable Uber is. “Will there be a car available?” “Can I count on you guys for the New Year’s festivities?” One of our main aims is to provide a reliable ride to anybody who needs one, no matter how high demand is or what is going on in London. We won’t be perfect, […]

Cancellation Policy

What’s the Uber cancellation policy? It’s a question we get a lot! You will be charged a £10 cancellation fee if you cancel more than 5 minutes after your driver has been assigned. Why? Simplicity – Peace of mind, knowing you have 5 minutes to cancel in case something comes up. Fairness – Drivers make a commitment […]