We’re back to serve you, Delhi

Uber Delhi Is Back

Over the past few weeks, we have had many conversations with our rider and driver communities, and we are aware that they eagerly want Uber back on Delhi roads. Our driver-partners’ livelihoods had been severely impacted, and our riders were left without the platform they had come to rely upon for their daily needs.

Yesterday, Uber applied for a license under the Radio Taxi Scheme to reflect our commitment to providing riders with more options for safe and reliable transportation, including the ability to request a Radio Taxi on-demand.

Meanwhile, we continue to engage with the relevant Delhi authorities to work towards the Kolkata model, set by the Bidhannagar City Police, who have introduced new regulations for on-demand transportation technology aggregators. We believe this is the progressive model that ultimately puts the safety of consumers first, while recognizing the power of new technologies like Uber that will make city transportation safer.

As we resume operations in Delhi, we are only allowing driver-partners who have undergone re-verification of their Police clearance in the last six weeks to get back on the platform. For an additional layer of screening, we are in process of implementing independent background checks on all driver partners along with vehicle documentation reviews. Our teams are working tirelessly to develop new safety features (including an in-app emergency button) nationwide, establishing a dedicated incident response team and re-verifying the full credentials of every driver-partner on the Uber platform in Delhi.

Connecting riders with a safe, reliable transportation option, while providing drivers with better opportunities is our unwavering mission, and we are setting an even higher standard than current industry requirements. Our commitment to make transportation safe in Indian cities has never been more absolute and we won’t rest till the job is done.

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