Important Regulatory Update

Uber is completing almost two years in Delhi and it has been a great journey with some highs and some lows.
While riders and drivers quickly embraced us to make Delhi one of the fastest growing Uber cities across the globe, the authorities required us to work towards a pragmatic solution to operate within the regulatory framework.

Regulatory Ambiguity: In 2001, commercial vehicles were required to switch to ‘Clean Fuel’ in Delhi and accordingly buses and local taxis rolled over to CNG. However, All India Tourist Permit (AITP) taxis running on other fuels continued to ply in Delhi for a few reasons:
i) Legal ambiguity; ii) Lack of CNG vehicles and infrastructure,
in the face of increasing consumer demand and resultant widespread usage of AITP vehicles by all, including government departments for over 14 years.

Our Solution: Adopting a two-pronged approach towards the problem –
i) Phased roll-out of Clean Fuel vehicles
ii) Encouraging Ridesharing and Carpooling

Based on the submissions and representations made by Uber, yesterday the Honorable Delhi High Court passed an order that positively resolves all ambiguity around Uber’s operations in Delhi.
We also thank the Ministry of Road Transport and Highways, GOI for issuing progressive guidelines to regulate on-demand technology based transportation platforms and hope that the Delhi Government will embrace these.

We know recently it had been challenging for us to deliver the seamless Uber experience you had come to expect but that changes today!
Uber team and all our driver partners are committed to bring back the perfect Uber experience to you.

Thank you for your patience all this while.
For now, #UberON!

-Team Uber

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