Bangalore uberPOOL FAQs

uberPool is an option that lets you share your ride—and share the cost—with someone else nearby. We’ll match you with another rider taking a similar route and you’ll each pay only for your portion of the trip. That means you still get the convenience and reliability you’re used to with Uber, but at the lowest price possible.



How is uberPOOL different?

uberPool works like our other Uber options, with a few differences that help make it a cheaper option:

  • You need to enter your destination when you request your trip, that way we can try to match you with someone going along a similar route
  • Each rider can have only one destination and you can’t change your pickup location or destination after you request
  • Since we want to be courteous to both riders, your driver will only wait 2 minutes at each pickup location
  • At up to 50% less than uberGO, it’s our cheapest Uber yet!

Currently POOL is available only in Indira Nagar, Koramangala and includes Bagmane Tech Park and EGL among others for all corporate riders from 7AM-10PM. Once you’ve been matched with a co-rider, you’ll receive a notification with that rider’s name and who’s being picked up first. To ensure there’s room for everyone, right now we can only have two riders per pickup, and no pets (except service animals, of course).
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How much will it cost?

Right now, for a limited time, all uberPOOL trips in Bangalore are up to 50% lesser than uberGO trips. You will see the pricing upfront and that’s all you’ll need to pay. Pretty good deal, right?
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Does dynamic pricing apply to uberPOOL?

Dynamic pricing applies to uberPOOL trips. Even when dynamic pricing is in effect, you’ll receive a guaranteed fare before requesting, so you always know exactly what you’ll need to pay.
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What if I don’t match with another rider?

If there is no rider near you with a similar route, you’ll get a solo ride, just like taking uberGO. And, discounted pricing will still apply.
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Can I bring other people?

Feel free to bring a friend! To make sure there’s enough room for everyone, we can only allow 2 riders per pickup.  In order to make your POOL ride even cheaper – we have further discounted rides if you are a single passenger. If you book an uberPOOL ride for you and your friend, you will have to pay a little extra. However, your complete fare will be shown to you before you request – and your fare is guaranteed cheaper than an uberGO.
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How is my co-rider chosen?

Co-riders are matched according to similar pickup locations and destinations. As always, we’re always aiming to take you on the most efficient route based on your request. Once you start your uberPOOL trip, you can’t ask the driver to cancel on the other rider.
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What type of car will I get?

You’ll share one of the vehicles that’s otherwise available on uberGO and uberX.
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How long will it take? Will I go out of my way?

We match riders in a way that does not significantly increase total trip time. If there is no rider near you with a similar route, you’ll get a solo ride, just like taking uberGO.
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How long will the driver wait?

Please be prepared to meet your driver as soon as the car arrives. As a courtesy to your co-rider, your driver will only wait 2 minutes.
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I was picked up first—why was I dropped off second?

We map the route to be the most efficient possible. That means that sometimes you will be picked up first and dropped off second, but your total trip time will be minimized.
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Can I bring luggage?

Yes, you can. Taking uberPOOL is one of the most cost-efficient ways to go to the airport. But remember there will need to be room for another person and their belongings in the car.
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What happens if I cancel?

Cancellations impact both your co-rider and your driver, so please try to avoid them. If you must cancel, you will be charged ₹50, as with uberGO cancellations. For the best experience on uberPOOL for both you and your c-rider, your driver will wait only 2 minutes. Request only when you’re ready to leave to avoid paying a no-show fee of ₹50
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Can I change my destination or pickup location?

Because we use your pickup location and destination when matching you with another rider, you cannot change either once you’ve requested the trip.
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How do I report issues?

Email us at support@uber.com
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