Frequently Asked Questions

Frequently asked questions

Q: HOW IS UberFRESH DIFFERENT THAN OTHER DELIVERY OPTIONS?

It’s shockingly fast and deliciously fresh: UberFRESH delivers fresh food in about 10 minutes. Compare that with typical food delivery that takes 45 minutes to 1 hour. Rather than standing in long restaurant lines, trying to find parking at your favorite restaurant, or dealing with unpredictable delivery times, UberFRESH brings you a great meal on-demand with none of the hassle.

Q: HOW DO I ORDER UBERFRESH?

  1. Select the FRESH option on the far right of the slider during our brunch, lunch, or dinner hours
  2. Set your delivery location within the Westside or Eastside coverage areas and request away
  3. Upon arrival, meet your driver outside to grab your delicious meal
uberFRESH

Q: WHERE IS UBERFRESH AVAILABLE?

UberFRESH is currently available in two coverage areas: Westside and Eastside. You can view a map of the two coverage areas below. Each coverage area features its own weekly menu. We’re working hard to bring UberFRESH to the rest of the LA area soon!

Q: WHEN IS UBERFRESH AVAILABLE?

UberFRESH is available Monday through Friday for lunch between 11:00 AM – 2:00 PM and for dinner between 5:00 PM – 8:30 PM. We’re also now open for brunch on Saturdays and Sundays between 10:00 AM – 2:00 PM!

Q: WHERE CAN I FIND THE MOST UP-TO-DATE MENUS?

Be sure to stay glued to our new website at http://www.uberfreshla.com/ for our most up-to-date weekly menu options.

Q: IS THERE A DELIVERY FEE?

There is a flat $3 delivery fee, no matter how many meals you order.

Q: DO I NEED TO TIP MY DRIVER?

No need to tip! The best way to thank your driver is with a 5-star rating. Let us know how you like your food in the comment box!

Q: HOW IS THE FOOD DELIVERED?

Similar to requesting a ride, users will select the location and meet the driver for curbside delivery.

Q: CAN I ORDER MULTIPLE MEALS?

You can get multiple meals per order. There is limited availability. Don’t forget to fare split so you don’t end up footing the entire bill!

Q: DO DRIVERS BRING THE FOOD INSIDE?

At the moment, drivers will not be dropping off inside offices or residences. Delivery is only for pick up curbside.

Questions? Visit help.uber.com.


Want to become an UberFRESH restaurant partner and be featured on our menu? Fill out this form and we’ll follow up if we’re interested!