Introducing Compliments

Sometimes, 5 stars just isn’t enough.

That’s why riders often leave notes in the app letting their driver know what he or she did to make their journey that much more enjoyable. Sometimes the small thingslike playing the perfect song at the right time or lending a hand with a heavy piece of luggagecan make a big difference. We want to make sure that message gets through.

Starting this week, we’re making it easier for riders to thank drivers for the things they doㄧbig and smallㄧto make the ride memorable. When a rider leaves a complimentㄧsay for expertly navigating winding city streets or striking up a conversation that brightened their moodㄧa notification will show up on the driver’s home screen letting them know what they did to make a rider’s day.

rider_compliments_1
rider_compliments_2

compliments_112016-1

It is Thanksgiving week after all—a time to be, well, thankful. We want to give riders the opportunity to thank and recognize drivers for the things they do to make the experience more memorable and fun. It’s a small step we’re taking to make saying thank you easier for riders and to celebrate drivers like Vickie, Alejandro and Habtamu who go the extra mile in their own special ways.

Because sometimes the little things make all the difference, and 5 stars doesn’t quite cut it. We get that, and while we know there’s always more we can do to improve the driving experience, we figured what better time than now to make it easier to say “thank you” to the drivers who help us get from A to B every day.

Featured articles

Get a Taste of the World: UberEATS is in 100+ Cities

We are excited to surpass the 100th city mark by welcoming two Brazilian cities, Rio de Janeiro and Belo Horizonte, to the UberEATS family. From Atlanta to Warsaw, people have truly embraced this easy and reliable way to discover the food they love at the push of a button. Whether that’s an Indian inspired samosa, a good old-fashioned American burger or Vietnamese pho, people in 27 countries are using UberEATS to get a taste of the world’s flavors at the push of a button.

Uber for Business now makes it easy to give your customers a ride

We’re excited to expand the Uber for Business platform beyond business travel, to include a world-class customer transportation solution, Uber Central. With Uber Central, organizations of all shapes and sizes can now easily provide on-demand, door-to-door transportation for their customers, clients, and guests.

UberEATS: Using technology to build a reliable food delivery experience

A little over a year ago, we set out to put a new spin on an old classic–make reliable food delivery available at the tap of a button. Back then, we started by offering food in the UberEATS app from 1,000 pioneering restaurant partners in four cities. And today, more than 40,000 restaurants globally–from poke shops to pasta spots–are sharing food with customers through UberEATS. With a growing restaurant community comes more choices and more complexity. So we’re cooking up features to continue to make UberEATS easy and reliable. Here is a taste–