Uber economic study: Uber serves underserved neighborhoods in Chicago as well as the Loop. Does taxi?
The Uber app was created to make sure that people could get rides when and where they need, no matter what. We already know that 4 in 10 rides in Chicago start or end in underserved neighborhoods and we have heard story after story from riders around the world who have never been able to get a taxi to come to their neighborhood, and who now rely on Uber for reliable transportation. So we decided to take it a step further and investigate the quality of service in those communities.