uberX Open Hours

Thanks for applying to Uber! In order to get you on the road we need to gather a range of documents and have you come in for an onboarding session.

Onboarding locations

We know travelling into the city can be difficult, so we’ve got 3 options for you to come to onboarding. At all of these locations we aim to have you in and out in less than 30 minutes!



Uber Office

64 Gwynne St, Cremorne 3121

Monday to Friday : Any time from 10am – 6pm

Saturday : Any time from 10am – 2pm



Outreach onboarding

We run regular outreach onboarding sessions. You can see upcoming sessions at the link below.



Questions About Uber?

We know that many of you will have questions about the system. We have put together an information page that explains everything you need to know about the system.

Click here for more information about Uber in Melbourne

Still have questions? You can drop in during open hours to speak with one of our Operations Managers.

Uber Office

64 Gwynne St, Cremorne 3121

Monday to Friday : Any time from 10am – 6pm

Saturday : Any time from 10am – 2pm

Required Documents

We need you to provide 3 documents to us by bringing them into the office when you come in. Please bring all documents with you.

These documents are:

  • your driver’s licence (needs to be a Victorian licence)
  • your passport or birth certificate (please bring an original hard copy)
  • your insurance policy (you must be a listed driver, it needs a valid expiry)

If you already have a Driver’s Accreditation (taxi licence) bring it along as well as your vehicle registration and we will get you on the road immediately!

Eligibility to drive

To Partner with Uber on uberX your car/license must meet the following requirements:

Personal requirements:

  • you are at least 21 years old 
  • have a full Victorian drivers licence
  • have held a Victorian drivers licence for at least 6 months
  • no drivers licence suspensions
  • no prior police record

Car requirements:

  • not be registered in a company name and;
  • have 4 doors or more and;
  • be less then 9 years old and;
  • be registered in Victoria

Please note, Uber reserves the right to refuse partnership with any driver. If you do not meet the above requirements, Uber may also request that you receive your Hire Car Accreditation before we may partner with you.

Please note: We have no available parking on-site. Be mindful to obey all parking requirements (including, but not limited to, No Standing Zones) to avoid fines and towing. There is a paid car park 2 doors down from the office.


Any issues?

Please visit help.uber.com!

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