Statement on NYC Driver Outreach
Our local teams can be pretty determined when spreading the word about Uber and how our platform opens up new economic opportunities for drivers. Members of our New York team made requests to generate leads of independent contractors but then immediately canceled seconds later. The sales tactics were too aggressive and we apologize for our outreach approach to these drivers. But to be clear there was no time spent by the providers, as the requests were canceled immediately and Uber did pay cancellation fees for these requests. We have messaged city teams to curtail activities that seek lead generation in this manner.
A new report conducted in partnership with Mothers Against Drunk Driving (MADD) reveals that when empowered with more transportation options like Uber, people are making better choices that save lives.
New technologies are creating opportunities no one could have imagined. To understand Uber’s place in that trend, we commissioned a survey of our driver-partners and put together a comprehensive analysis.